Behind the Numbers: The Banking & Payments Show
“Behind the Numbers: The Banking & Payments Show” is a semi-monthly podcast covering the landscape of digital banking, cryptocurrency, fintech, payments, insurance, and more. Hosted by Rob Rubin, general manager, financial services at Insider Intelligence, the show features analysts from the Insider Intelligence financial desk as well as guests from the financial services world.
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Episodes
Tuesday Apr 09, 2024
Tuesday Apr 09, 2024
Join industry experts on Behind the Numbers: The Banking & Payments Show as we take a compelling deep dive into the world of cryptocurrencies. Explore the market's rebound, analyze EMARKETER’s predictions, and unravel the dynamics behind the soaring values. This episode brings to light the phenomenal recovery of Bitcoin, reaching an unprecedented $69,000 peak, bouncing back from 2022's dramatic downturn. Delve into the critical factors propelling cryptocurrencies to new heights and the significant role of 'halving' in sustaining this momentum. In our engaging 'Headlines' feature, we dissect the factors contributing to the resurgence of crypto values, examining the critical elements that influence market highs. The 'For Argument’s Sake' segment ignites a thought-provoking debate on the practical uses of cryptocurrencies, with a spotlight on Bitcoin. Expert analysts, Grace Broadbent, and Tyler Van Dyke, join host, Rob Rubin, to offer their insights into the currency's real-world applications.
Key Insights:
- Cryptocurrencies are witnessing a remarkable revival, with Bitcoin leading the charge by hitting an all-time high.
- Market analysts and enthusiasts are keenly observing the impact of 'halving' events on cryptocurrency values.
- A detailed analysis of the utility and real-world application of cryptocurrencies fuels a spirited debate, underlining the digital currency's role in the current financial landscape.
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For a transcript of this episode click here:
https://www.emarketer.com/content/podcast-banking-payments-show-crypto-renaissance
© 2024 EMARKETER
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Tuesday Mar 19, 2024
Tuesday Mar 19, 2024
Discover the dynamic shift toward digital wallets in the US and the UK in the latest podcast episode of "Behind the Numbers: The Banking & Payments Show." Delve into the compelling discourse on how younger generations' move to digital is rendering traditional wallets obsolete. Join host Rob Rubin, our US-based analyst Tyler Van Dyke, and UK-based analyst Carina Perkins as they unravel trends in digital transactions for dining, shopping, and ID verification. In the "For Argument's Sake" section, we dissect the fierce competition for market dominance among industry giants like Apple and Google, established players like PayPal, rising star Paze, and potential disruptors. Tune in for a forward-looking conversation and hit subscribe for the latest insights.
Key insights:
- Youth-led shift: Analysis reveals a robust trend among younger consumers pivoting to digital wallets for everyday activities, indicating a cultural and technological shift.
- Market dominance debate: We uncover the strategic moves by tech titans and emergent challengers vying to capture the largest share of digital wallet users.
- Cross-Atlantic perspectives: Insights from US and UK analysts present a diverse view on the adoption of digital wallets, offering a broader understanding of the global digital economy.
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For a transcript of this episode click here:
https://www.emarketer.com/content/podcast-banking-payments-show-us-uk-digital-wallet-evolution?_gl=1*aug5lj*_ga*MTc1OTI2OTQ5LjE2NzEwNzIyNDA.*_ga_XXYLHB9SXG*MTcxMDc4NDEyMi4xODIuMC4xNzEwNzg0MTIyLjYwLjAuMA..*_gcl_au*NDU5MjcwMTcwLjE3MTA0MjQzMjMuMjAzNjk5MTE3Ni4xNzEwNTEwNDMxLjE3MTA1MTA0MzE.&_ga=2.264557775.1972204615.1710784122-175926949.1671072240#_gl=1*57s9l2*_gcl_au*NDU5MjcwMTcwLjE3MTA0MjQzMjMuMjAzNjk5MTE3Ni4xNzEwNTEwNDMxLjE3MTA1MTA0MzE.
© 2024 EMARKETER
Tuesday Mar 05, 2024
Tuesday Mar 05, 2024
In this podcast episode, host Rob Rubin, alongside our analysts Lauren Ashcraft and Maria Elm, unveil the findings of EMARKETER’s latest mobile banking app benchmark report. They delve into the frontier of banking technology, spotlighting the breakthrough features that are shaping the industry this year. The discussion pinpoints the five key features that consumers consider indispensable and unpacks the potential game changers that may take center stage in the future of mobile banking. The episode also introduces a new segment titled "Who Ranked Best," where the team provides a detailed ranking of the top 10 banks, with an in-depth analysis of what sets the top five apart. This engaging conversation is packed with vital information for both consumers and industry professionals looking to stay ahead in the dynamic world of mobile banking. Tune in to explore: - The cutting-edge features that are redefining user experience in mobile banking apps - Consumer favorites: The top five features you should look for in your mobile banking app - The future of mobile banking: Innovations that are on the horizon - Exclusive rankings: Find out which banks are leading the mobile banking sector in "Who Ranked Best" - Expert commentary from Rob Rubin, Maria Elm, and Lauren Ashcraft, providing in-depth analysis of the report's results.
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For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-who-won-our-mobile-banking-app-benchmark
© 2024 Insider Intelligence
Tuesday Feb 20, 2024
Tuesday Feb 20, 2024
On this podcast episode, we explore the deployment of AI in payments in 2024. First, we discuss the most impactful use cases for AI in payments, such as fraud detection and prevention, false declines and purchase conversion, B2B payments, enhanced customer service, and digital wallets. In our "For Argument’s Sake" segment, we rank these use cases in order of impact and debate our decisions. Join the conversation with host Rob Rubin, our analyst David Morris, and Angela Murphy, PhD, client partner at Persistent Systems.
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Have questions or just want to say hi? Drop us a line at podcast@emarketer.com
For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-ai-payments-2024
© 2024 Insider Intelligence
Tuesday Feb 06, 2024
Tuesday Feb 06, 2024
On the podcast we discuss what to expect as banks deploy more AI in 2024. We chat about several use cases for AI, like customer service and chatbots, personalized banking services, fraud detection and prevention, credit scoring and risk assessment, as well as personalized marketing. In “Place Your Bets,” we distribute 10 points to four predictions in order to rank the relative likeliness that each one will come true. We rank the following to see which is most likely to happen in 2024: news stories about overzealous chatbots stops banks from rolling them out, regulators squash attempts to use AI for investment advice, the deployment of AI enables banks to initiate massive layoffs, and small banks and credit unions are able to win more customers because of their deployment of AI for customer service. Listen to the conversation with host Rob Rubin and our analysts Jacob Bourne and Gadjo Sevilla.
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Have questions or just want to say hi? Drop us a line at podcast@emarketer.com
For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-ai-banking-2024
© 2024 Insider Intelligence
Tuesday Jan 23, 2024
Tuesday Jan 23, 2024
On today’s episode of The Banking & Payments Show podcast, we discuss the most important banking trends that we expect to see in 2024. We examine the big headlines from our Banking Trends to Watch in 2024 report, such as risky banking as a service partnerships, the social media players pushing the boundaries of banking, the disruption caused by AI and new developments with digital wallets. In a new segment called "Place Your Bets," using a total of 10 points, we allocate points to different trends to predict their likelihood of coming true. Listen to the conversation with guest host Marcus Johnson and our analysts Tiffani Montez and David Morris.
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For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-2024-trends-banking
© 2024 Insider Intelligence
Tuesday Jan 09, 2024
Tuesday Jan 09, 2024
On the first podcast episode of the new year, we discuss what buy now, pay later's (BNPL’s) prospects will look like in 2024.
• In our “Story by Numbers” segment, we focus on the outlook for BNPL by looking at growth by generation.
• In “Headlines,” we examine data from Adobe Analytics that states BNPL purchases were up 43% on Cyber Monday compared with the previous year, and how the rise of BNPL use over the holidays has increased consumers' debt burden.
• In “For Argument’s Sake,” we debate whether BNPL promotes good or bad behavior. Listen to the podcast with host Rob Rubin and our analysts Grace Broadbent and David Morris.
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Articles mentioned in this episode:
https://www.reuters.com/markets/us/us-buy-now-pay-later-splurges-raise-holiday-debt-hangover-risk-2023-12-20/.
https://www.cnn.com/2023/11/29/business/buy-now-pay-later-shopping/index.html
For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-bnpl-a-look-ahead-2024
© 2024 Insider Intelligence
Tuesday Dec 12, 2023
Tuesday Dec 12, 2023
On today’s podcast episode, we talk about our latest report that looks at new features being offered by the top cash-back credit cards and how much consumers value them.
• In our “Headlines” segment, we break down a recent CNBC article about some of the limited-time merchant rewards the major credit cards are offering.
• In “Story by Numbers,” we discuss the Insider Intelligence emerging features benchmark that identified 49 novel qualities and carefully reviewed the feature sets of 10 popular no-fee cash-back credit cards. We also talk about free security features that customers value the most.
• In “For Argument’s Sake,” our host Rob Rubin has a difficult time staying true to his position (Credit card features are so tempting!) as he debates why consumers feel certain credit card features are valuable and that they would forgo most of them for more rewards. Listen to the podcast with Rob Rubin and our analyst David Morris.
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For a transcript of this episode click here:
© 2023 Insider Intelligence
Tuesday Nov 28, 2023
Tuesday Nov 28, 2023
On today’s podcast episode, we examine insights from our US Banking Consumer Habits report, based on a proprietary survey of 1,500 US adults.
• In our “Headlines” segment, we break down Gen Z’s saving habits and discuss how the demographic is poised to open up a lot of new bank accounts.
• In “Story by Numbers,” we talk about how banks can create an authentic presence on social media to attract new customers.
• In “For Argument’s Sake,” we debate whether Gen Zers place little value on most forms of advertising, including traditional TV, out-of-home, radio, print, and podcast ads.
Listen to the discussion with host Rob Rubin and our analysts Lauren Ashcraft and Tiffani Montez.
Rob's Dumpling Crawl:
Stop #1: - First course
Shanghai You Garden, 135-33 40th Road
Soup Dumplings (can get a table)
Optional stop for tea:
Ten Ren Tea, 135-18 Roosevelt Ave, Flushing
Stop #2:- Second course
White Bear 135-02 Roosevelt Ave, Flushing
Wontons with hot sauce, dumplings with hot sauce (#6 on the menu). Might have to eat on the street as it seems like a stall
Stop #3: - Third course
Tianjin Dumpling House, 41-41 Kissena Blvd, Flushing
Lamb and green squash dumpling
Stop #4: - Dessert (might be closed?)
New Flushing Bakery, 135-45 Roosevelt Ave
Portuguese Egg Custard Tart
Alternatively could do:
2 dumpling spots and then sit down for Dim Sum at:
Asian Jewels, 133-30 39th Ave
Joes Steamed Rice Roll, 136-21 Roosevelt Ave # A1, Queens, NY 11354, In a mall
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For a transcript of this episode click here:
https://content-na1.emarketer.com/podcast-banking-payments-show-us-consumer-banking-habits?_gl=1*14e5ufa*_ga*MTc1OTI2OTQ5LjE2NzEwNzIyNDA.*_ga_XXYLHB9SXG*MTcwMTE4MzYxOC4xNjQuMS4xNzAxMTgzNjE5LjU5LjAuMA..*_gcl_aw*R0NMLjE3MDExMTY2ODguQ2p3S0NBaUFtWkdyQmhBbkVpd0FvOXFIaVNNNFM4N0p1OGd5OTBvb1lfcUN3UHRjLVVVOTNPcVFnRTRtQXBJYU03ZzFYTnhlbzE5WjBCb0NxQklRQXZEX0J3RQ..*_gcl_au*MTE0Nzk4MDY4OS4xNjk0NTMyNDY3LjEwNDc1NjY1NDUuMTY5ODc2MjM0Ny4xNjk4NzYyMzQ2
© 2023 Insider Intelligence
Tuesday Nov 14, 2023
Tuesday Nov 14, 2023
On today’s podcast episode, we discuss the future of the bank branch.
• In our “Headlines” segment, we chat about why banks are closing so many branches and how consumers want more digital experiences.
• In “Story by Numbers,” we explain what Curinos defines as branch share and why it used to account for more primary new accounts than it does today. We also discuss the value of closing a branch in order to save operating expenses in a low-rate versus high-rate environment.
• In “Pretend CEO,” we look at regional banks and their deposit portfolios in a high-rate environment. Listen to the discussion with host Rob Rubin and Curinos director Andrew Hovet.
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For a transcript of this episode click here:
https://www.insiderintelligence.com/content/podcast-banking-payments-show-counting-on-bricks-when-banks-stick-their-branches
© 2023 Insider Intelligence